Terms of Use
In short
The full text is below; here is the essence in simple words. 1. What we do: we bring leads for business and subscribers to Telegram channels. We build and host the landing page for free while advertising runs on it. 2. What you pay for: only for the result recorded by our accounting system: a subscriber who came or a submitted lead. The charge is made from the prepaid balance at the campaign rate. 3. What we do not promise: a specific number of subscribers and leads, sales, and retention. Price estimates on the website and in the chat are estimates. 4. What you are responsible for: the content of the page and materials, licenses, legality of advertising, and handling of received contacts. 5. Refund: the unused balance is returned upon request; amounts charged for services rendered are not refundable. The procedure is in the Refund Policy. 6. Claims: by letter to hello@promtpress.com within 10 days from the date of the charge, response within 30 days. The law of England and Wales applies.
1. Parties and Subject
1.1. These Terms govern the relations between AFFMID LTD (a company registered in England and Wales, number 15282117, address 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom) (hereinafter the "Operator", information about the Operator is posted on the Company details page) and the Customer (an individual or organization) using the PromtPress Platform located at promtpress.com and related subdomains. 1.2. PromtPress: the name of the platform (hereinafter the "Platform", "Service"). Under these Terms, the Operator provides the Customer with services for promotion on the global computer network Internet: attracting subscribers to the Customer's channels in the Telegram messenger, attracting leads (inquiries from potential clients) for the Customer's business using landing pages hosted on the Operator's infrastructure, as well as related services: creation of landing pages, channel audits, AI assistant. Services are provided outside the Customer's location, its branches, or objects under its control. The transfer of the result of services is carried out via the Internet. 1.3. Services for attracting subscribers are provided in the Inhouse, Native, and Premium formats, descriptions of which are posted on the website promtpress.com. Services for attracting leads are provided with payment for each lead recorded by the landing page form. The specific list of services, scope, budget, and procedure are agreed by the Parties when creating an advertising campaign in the personal account or in individual correspondence. 1.4. The additional service "Auto Content TG" (generation and auto-posting of publications in Telegram channels) is provided under the same Terms and is paid from the same advertising balance. 1.5. The landing page is created by the Operator using automated tools based on information provided by the Customer and is hosted on the Operator's domain (ppsite.biz or another). The page is part of the service, not an independent result of work: it is available while the Customer's advertising campaign runs on it and may be disabled by the Operator if no advertising has been conducted on it for 30 calendar days. Templates, code, and design of the page belong to the Operator; materials provided belong to the Customer. 1.6. The AI assistant on the website and in the personal account provides reference information and prepares drafts of the page and campaign. Its responses are not an offer, guarantee of result, or consultation. The obligations of the Parties are determined by these Terms and the campaign parameters that the Customer confirmed in the personal account. 1.7. The affiliate program (remuneration for attracted clients) is governed by the rules published on the page promtpress.com/partners and by these Terms to the extent not contradicting those rules.
2. Registration and Access
2.1. Access to the Platform is provided after registration at panel.promtpress.com. The Customer is responsible for the accuracy of registration data and the security of login credentials. 2.2. Services are provided to Customers who have reached 18 years of age and act for entrepreneurial purposes. 2.3. When connecting a Telegram channel, the Customer grants the Operator the necessary rights for placing and tracking subscriptions.
3. Payments and Payment Procedure
3.1. The Customer tops up the advertising balance in the personal account. The base accounting currency is US dollars (USD). For the convenience of Customers from different regions, the Platform automatically displays the cost in local currency at the exchange rate of the payment provider at the time of the transaction. 3.2. Payment methods: – bank card through a licensed payment service; – cryptocurrency (USDT) through licensed crypto processing; – bank transfer according to details under an individual contract (for corporate Customers). 3.3. The Operator does not store Customers' bank card data. Payments are processed by licensed payment providers in accordance with the laws of their jurisdiction. 3.4. Topping up the balance is an advance payment for the Operator's services. For each receipt of funds, the Operator issues an invoice in electronic form and sends it to the Customer at the e-mail specified during registration. Prices are indicated without VAT; taxes applicable in the Customer's country are paid by the Customer independently. 3.5. The cost of services is calculated in accordance with the tariffs displayed in the personal account when creating a campaign. The specific calculation model depends on the chosen placement format and the agreed media plan; calculation parameters for each campaign are fixed by the Customer before launch in the personal account. 3.6. Tariffs may change. Changes do not apply to services for which calculations have already been made. 3.7. The service of attracting a subscriber is considered rendered at the moment when the Operator's accounting system records the subscription. The service of attracting a lead is considered rendered at the moment the form on the landing page is submitted. The charge to the balance is made for each such event at the campaign rate. Data from the Operator's accounting system is the basis for calculations. 3.8. A repeated subscription of the same user to the same channel within one campaign is not paid again. 3.9. The Operator records the fact of lead submission. The Operator is not responsible for the lead not resulting in a transaction, for missed calls, client refusal, or incomplete data entered by the visitor. Leads recognized by the Operator's system as automatic are excluded from calculations. 3.10. Bonuses, promo credits, and test credits are not the Customer's funds, are not subject to refund, and may be canceled in case of violation of these Terms. 3.11. The minimum top-up amount and the minimum daily campaign budget are indicated in the personal account and in the chat before launch. Funds on the balance remain the Customer's funds until the moment of charge for the service rendered; a negative balance is impossible: at zero balance, impressions stop.
4. Refunds
4.1. The Customer has the right at any time to request a refund of the unused balance of the advertising balance in accordance with the procedure established by the Refund Policy. 4.2. Amounts actually charged for services rendered are not subject to refund.
5. Obligations of the Customer
5.1. The Customer guarantees that the promoted channels, landing pages, and placed materials: – do not violate the legislation of the Customer's country and the country where the advertising is displayed; – comply with Telegram rules; – do not contain materials recognized as extremist, fraudulent offers, false information, calls for violence or discrimination. 5.2. The Operator does not provide services for promoting channels of the following topics: – 18+ materials without mandatory age marking; – financial pyramids and unlicensed financial services; – advertising of medicines to a wide audience without confirmation of relevant permits; – goods and services whose advertising is prohibited or restricted by the legislation of the country of display (including alcohol, tobacco, gambling without a license, weapons, political agitation); – any other materials whose placement requires special licenses that the Customer does not have. 5.3. The Customer guarantees that it is not on the lists of extremist organizations and materials, is not a sanctioned person, and its activities do not violate anti-money laundering legislation. 5.4. The Customer bears full responsibility for the content of the landing page, advertising materials, and promoted channels: for the accuracy of information about goods, services, prices, and discounts, for the availability of necessary licenses, permits, and age marking, for compliance with advertising legislation, consumer protection legislation, and personal data legislation of the country where the advertising is displayed. The Operator checks materials only for compliance with these Terms and does not conduct legal expertise. 5.5. The Customer processes contact data of visitors who submitted a lead as an independent personal data operator: uses it only to respond to the inquiry and in accordance with the law. Sending mailings to received contacts without the consent of their owners is prohibited. 5.6. The Operator has the right to refuse to provide services, reject materials, or suspend a campaign if the materials or activities of the Customer, in the Operator's assessment, create legal or reputational risks for the Operator or advertising platforms. In this case, the unused balance is refunded in accordance with the Refund Policy. 5.7. If, due to the Customer's materials or actions, claims, fines, or lawsuits are brought against the Operator by third parties or state authorities, the Customer shall compensate the Operator for all related losses, including legal defense costs.
6. Liability of the Parties
6.1. Services are provided "as is". The Operator makes reasonable efforts to ensure the uninterrupted operation of the Platform and the quality of traffic, but does not guarantee specific indicators: the number of subscribers or leads, their cost, reach, subscriber retention, conversion of leads into sales. These indicators depend on the Customer's offer and content, topic, season, audience behavior, and other factors beyond the Operator's control. Price estimates given by the website, AI assistant, or manager are estimates, not obligations. 6.2. The Operator is not liable for: – changes in the policies of Telegram, advertising partner networks, and other third parties; – technical failures on the part of Telegram, payment systems, advertising partner networks, hosting, and the Internet; – actions of third parties that are not parties to these Terms; – lost profits and indirect damages of the Customer. 6.3. The total liability of the Operator on any grounds is limited to the amount actually paid by the Customer for services during the 3 (three) calendar months preceding the event that caused the liability. 6.4. The Operator is not a party to transactions between the Customer and persons who contacted through the landing page or subscribed to the channel and is not liable for the Customer's obligations to them. 6.5. The parties are released from liability for non-fulfillment of obligations under force majeure circumstances, including decisions of state authorities, blocking and restrictions on the operation of messengers, advertising networks, payment systems, and the Internet. The deadline for fulfilling obligations is extended for the duration of such circumstances. 6.6. Claims regarding the scope and quality of services rendered are accepted within 10 calendar days from the date of the charge. If no claim is received within this period, the services are considered properly rendered and accepted by the Customer.
7. Intellectual Property
7.1. The PromtPress Platform, software, design, and website materials belong to the Operator. The Customer receives a limited non-transferable non-exclusive license to use the Platform during the term of service provision. 7.2. The Customer grants the Operator the right to use the provided materials (texts, images, links to channels) solely for the purpose of providing services. 7.3. The Operator may use anonymized data on campaign progress (niche, country, cost per result) for industry statistics and reviews without identifying the Customer. 7.4. With the Customer's consent, the Operator may indicate the Customer's name and the published landing page as an example of work. Consent can be withdrawn by letter to hello@promtpress.com, after which the example is removed within 10 business days.
8. Confidentiality and Personal Data
The text of the consent given by visitors of forms and the account is posted on the page Consent to the processing of personal data. Personal data processing is carried out in accordance with the Privacy Policy.
9. Termination
9.1. The Customer may at any time stop using the Platform and request a refund of the unused balance in accordance with the Refund Policy. 9.2. The Operator may restrict or terminate the Customer's access to the Platform in case of a material breach of these Terms, including the placement of prohibited content, detection of fraudulent actions by the Customer, or initiation of unjustified chargebacks. 9.3. Upon termination of access on the grounds of clause 9.2, the unused balance is returned minus the costs actually incurred by the Operator and documented losses caused by the breach. The Customer's landing pages and campaigns are then disabled.
10. Applicable Law and Dispute Resolution
10.1. These Terms are governed by the law of England and Wales. 10.2. The Parties shall seek to resolve disputes through negotiations. The response period for a written claim is 30 calendar days. 10.3. Disputes not resolved through negotiations shall be subject to the courts of England and Wales. 10.4. The claim procedure is mandatory. A claim is sent to hello@promtpress.com from the e-mail address specified during registration and is considered within the period specified in clause 10.2.
11. Changes to the Terms
The Operator may update these Terms by publishing a new version on the website promtpress.com. The date of the last update is indicated at the beginning of the document. Continued use of the Platform after the publication of the new version means the Customer's consent to the new version.
12. Contacts
E-mail: hello@promtpress.com Telegram: @PromtPress_manager